Using MS Excel, create a customer database with at least 10 entries, with screenshots to document and show your progress
In this blog article, I will describe the notion of a customer database and demonstrate how to create a 10-entry customer database. According to (GoCardless, 2022), a customer database is a collection of selected client information. And the key to creating a database of customers is to put their names, addresses, email addresses, and phone numbers in a spreadsheet. Yet, each company type may choose the information to collect from their consumers, therefore there are several types to observe from your customers. Moreover, the majority of them choose the most adaptable information. According to (GoCardless, 2022), the most important aspect of establishing client database spreadsheets is a more personalised level of service.
Here is an example of the progress I've made with my client database.
This is my whole work in constructing a client database using Microsoft Excel.
The primary reasons for creating a client database for your website are that it enhances your services and keeps the company owner abreast of the latest modifications to his services. In addition, it may provide the company owner with a multitude of information. These are some benefits of a database for customer service (GoldenOwl, 2022).
Extra marketing communications
Customer loyalty improves when client rate rises
Automatic generation of reports
A product database, on the other hand, is a collection of well-managed data that is kept and published online. Yet, it is referred to as a data product specification, which comprises information such as the product's name, weight, contents, raw materials, and official labelling (Sacha, 2021).
Below are examples of product data bases I've created using Microsoft Excel.
References.
GoCardless (2022) What is a customer database?, United Kingdom. GoCardless. Available at: https://gocardless.com/en-us/guides/posts/what-is-a-customer-database/ (Accessed: February 14, 2023).
GoldenOwl (2022) 5 reasons why customer database is a must for your business, Golden Owl - Ruby on Rails, NodeJS, ReactJS and React Native. Available at: https://goldenowl.asia/blog/5-reasons-why-customer-database-is-a-must-for-your-business (Accessed: February 14, 2023).
Sacha (2021) Product database - PLM basics, CPG, F&B and Cosmetic: a blog on NPD issues and software. Available at: https://www.inno-foodproducts-brainbox.com/2020/06/10/the-product-database-plm-basics/ (Accessed: February 15, 2023).
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